Microsoft Dynamics 365 is a customizable business applications platform that was launched in 2016 as a unified suite of CRM and ERP applications. To better understand the applications that are encompassed by Microsoft Dynamics 365, check out this article titled What Is Dynamics 365? You can also read about the evolution and origins in the blog post titled A brief history of Microsoft Dynamics.
Microsoft Dynamics 365 can either be implemented as a software-as-a-service in the cloud based on Microsoft Azure, or as locally hosted software, although 80% of customers use a cloud implementation. Some of the pros and cons of each implementation method are discussed in Cloud or on-premise? A Dynamics 365 deployment FAQ?
If you are looking at upgrading your organization’s software, Microsoft Dynamics 365 is likely worth a closer look.